It begins with a specific goal – to provide the highest quality of care and service to our tenants. It is achieved through a unique perspective – to treat our tenant’s buildings as if we had our own offices there. We call it TLC: Tenant Loving Care.
Canderel’s philosophy is to take a flexible approach, adapting building administration practices to client specifications. This establishes a strong relationship from the outset, which is further solidified by our conscientious attention to technological, aesthetic, environmental and safety detail.
Effective teamwork, expectation setting and communication also play important roles in delivering quality service. The Leasing Manager and Property Manager work with the rest of the organization to ensure all members of the Management Team are aware of promises made at signing. This ensures everyone is calibrated as it relates to meeting and exceeding clients’ expectations.
Our high level service is complimented by a state-of-the-art Asset Management reporting system designed to respond to the requirements of the most demanding financial institutions and partners. Reports are available regularly to owners and are easily accessible in a secure online environment.
Our focus on total tenant satisfaction has resulted in each of our buildings meeting or exceeding class ‘A’ standards in building maintenance. It has also earned us a reputation in Canada and the U.S. as effective managers, able to efficiently control operating costs while providing exceptional customer service.
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| Utilize our integrated tenant/building operator/vendor workflow system | |
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